Privacy policy

Responsible Entity:
BureauxSchachenmann

This Privacy Policy outlines how BureauxSchachenmann ("the company") collects, uses, and protects personal data in compliance with the Swiss Federal Act on Data Protection (FADP).

1. Data Collected

In Short: We collect personal information that you provide to us.

The following categories of personal data may be collected:

• Personal Identifiers: Name, email address, phone number, billing and shipping address.
• Technical Data: IP address, browser type, operating system, and usage data.
• Payment Data: Payment card details or transaction details for purchases.
• Communication Data: Messages sent through contact forms or via email.

2. Purpose of Data Processing

Personal data is processed for the following purposes:

• To provide and improve services.
• To process payments and manage orders.
• To send newsletters or promotional communications (with consent).
• To respond to inquiries and support requests.
• For analytics and website optimization.

3. Data Sharing

Personal data may be shared with trusted third parties to ensure efficient service delivery. These include:

• Zoom: For virtual meetings and webinars.
• Flodesk: For email marketing and newsletters.
• Webflow: For hosting and managing the website.
• Google: For analytics and tracking.
• ThriveCart: For payment processing and order management.
• Eventfrog & Eventbrite: For event registrations and ticketing.
• Calendly: For scheduling meetings.

The categories of third parties we may share personal information with are as follows:

• Cloud Computing Services

• Communication & Collaboration Tools

• Data Analytics Services

• Payment Processors

• Finance & Accounting Tools

• Sales & Marketing Tools

• Website Hosting Service Providers

• Product Engineering & Design Tools

These third parties process data under their respective privacy policies. All data sharing complies with Swiss and international data protection standards.

4. International Data Transfers

If personal data is transferred outside Switzerland, adequate protection measures are implemented, either through agreements based on standard contractual clauses or by transferring data to countries with recognized data protection adequacy (e.g., EU/EEA).

5. Data Retention

Personal data is retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the retention period expires, data is securely deleted or anonymized.

6. Security Measures

Appropriate technical and organizational measures are implemented to protect personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and restricted data access.

7. Rights of Individuals

Under Swiss law, individuals have the following rights:

• Access: Request a copy of personal data.
• Correction: Rectify inaccurate or incomplete data.
• Deletion: Request deletion of personal data where applicable.
• Objection: Object to data processing under certain circumstances.
• Data Portability: Request personal data in a structured, commonly used, and machine-readable format.

To exercise these rights, contact [Your Email Address].

8. Cookies and Tracking Technologies

Cookies and similar technologies are used to improve user experience and gather analytics.

Types of Cookies:

• Essential Cookies: Necessary for website functionality.
• Analytics Cookies: Collect data to understand user behavior (e.g., Google Analytics).
• Marketing Cookies: Track user activity for targeted advertising.

Cookie Consent:

By using the website, consent is given for the use of cookies. Cookie settings can be managed or disabled via browser settings.

9. Contact Information

For questions or concerns about this Privacy Policy or how personal data is handled, contact:

Email: claudia@bureauxschachenmann.com
Address: Nordstrasse 16 / CH-8006 Zürich

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This Privacy Policy may be updated at any time. Changes will be posted on this page with the updated effective date.

Last Updated: 7Jan2025

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